Hi,
My One M7 started malfunctioning all of the sudden and now cannot boot android and stuck at HTC splash screen.
I would like to recover contacts and data(pdfs, images) from the phone.
The device is not-rooted, locked(as it seems in bootloader) and stock rom is installed.
On my PC drivers are installed(ADB mode) and ADB, FastBoot up-to-date.
When I'm in HBOOT 1.61 I choose fastboot mode and I plug the phone via USB2 to the Win10 machine.
I can see fastboot USB in red and send the command
it returns the serial of my device.
But when i try
command i get empty list.
So i cannot backup.
I also tried to
unplug USB and plug it back in
But still get empty list of devices.
Also tried the recovery option in bootloader but I get empty list of devices for both
How can I backup my data?
Is it possible to unlock the device from bootloader install custom recovery(with backup features) without losing data?
Any help is much appreciated!
My One M7 started malfunctioning all of the sudden and now cannot boot android and stuck at HTC splash screen.
I would like to recover contacts and data(pdfs, images) from the phone.
The device is not-rooted, locked(as it seems in bootloader) and stock rom is installed.
On my PC drivers are installed(ADB mode) and ADB, FastBoot up-to-date.
When I'm in HBOOT 1.61 I choose fastboot mode and I plug the phone via USB2 to the Win10 machine.
I can see fastboot USB in red and send the command
Code:
fastboot devices
But when i try
Code:
adb devices
So i cannot backup.
I also tried to
unplug USB and plug it back in
Code:
adb kill-server
Code:
adb start-server
Code:
adb devices
Also tried the recovery option in bootloader but I get empty list of devices for both
Code:
fastboot devices
Code:
adb devices
Is it possible to unlock the device from bootloader install custom recovery(with backup features) without losing data?
Any help is much appreciated!
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